Great expectations: how to prove ‘return on investment’ in the complex world of healthcare education and training
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Great expectations: how to prove ‘return on investment’ in the complex world of healthcare education and training
By Stuart Lowry, Service Development Director, NHS Professionals Academy
Training is a way of life in healthcare.
However, its central place doesn’t make it immune from financial scrutiny or searching questions such as: ‘What is the return? How does it support strategic and patient safety agendas? Is it really worth the time and expense?’